Terms of Service

Last Updated: October 1, 2026

Welcome to GemsLooms. By accessing our website or purchasing products from us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Terms

By using the GemsLooms website, you confirm that you agree to these Terms of Service and any other policies published on our website.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will become effective when posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or discontinue products without prior notice.

3. Orders

When you place an order with GemsLooms, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

We reserve the right to refuse or cancel an order where necessary, including in cases of incorrect pricing, product availability issues, suspected fraudulent activity, or inaccurate customer information.

If we cancel an order after payment has been received, any applicable refund will be handled according to our Refund Policy.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

You agree to provide valid payment information when placing an order.

For Cash on Delivery orders, payment must be made to the delivery provider according to the applicable order terms.

5. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on our website.

Delivery times may vary because of courier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

For more information, please review our Shipping Policy.

6. Returns, Exchanges and Refunds

All purchases are subject to our Return & Refund Policy.

Please review that policy before placing an order.

Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded under applicable law.

7. Order Cancellation

Once an order has been processed or shipped, cancellation may not be possible.

If you need to request cancellation, please contact us as soon as possible after placing your order.

8. Website Use

You agree to use the GemsLooms website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the website's security or operation.

• Copy or misuse our website content without permission.

• Upload malicious code, viruses, or harmful material.

• Attempt to gain unauthorized access to our systems or accounts.

9. Intellectual Property

All content on the GemsLooms website, including logos, branding, text, graphics, images, product descriptions, and website design, belongs to GemsLooms or its respective content providers unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our written permission.

10. Third-Party Services

Our store may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

Your use of third-party services may also be subject to their own terms and policies.

GemsLooms is not responsible for the independent policies or practices of third-party services.

11. Accuracy of Information

We attempt to keep the information on our website accurate and up to date. However, occasional errors or omissions may occur.

We reserve the right to correct errors and update information at any time without prior notice.

12. Limitation of Liability

To the maximum extent permitted by applicable law, GemsLooms will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including courier delays, website interruptions, technical problems, or events beyond our control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.

Please review our Privacy Policy before using our website or placing an order.

14. Governing Law

These Terms of Service will be interpreted according to the applicable laws of the jurisdiction in which GemsLooms operates, except where applicable consumer-protection laws provide otherwise.

Any dispute will be handled through the appropriate legal or dispute-resolution process available under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.

The latest version will always be posted on this page.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Store Name: GemsLooms
Email: contactwithrehan080@gmail.com
Phone/WhatsApp: 03182924292