No Return & Refund Policy

Last Updated: October 1, 2026

Thank you for shopping with gemslooms.com

Because our products are carefully packed and prepared for shipment, all sales are final. We do not accept returns, exchanges, or change-of-mind requests after an order has been placed.

No Returns or Refunds

We do not offer returns or refunds for:

• Change of mind

• Incorrect product selection

• Incorrect size, color, or variation selected by the customer

• Products that are no longer wanted

• Products that have been opened or used

• Delays caused by the shipping carrier

Damaged or Incorrect Orders

We want you to receive exactly what you ordered.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. Send us your order number and clear photos/videos of the product and packaging so we can review the issue.

If the issue is confirmed to be our responsibility, we may offer an appropriate solution, such as a replacement or refund.

Order Cancellation

Orders are processed quickly, so cancellation requests may not be possible after an order has entered processing or shipping.

If you need to request a cancellation, contact us as soon as possible after placing your order.

Refund Processing

If a refund is approved, it will be processed using the applicable payment method. Processing time may vary depending on the payment provider or bank.

Contact Us

If you have a problem with your order or believe you received a damaged or incorrect product, please contact us:

Store: gemslooms.com
Email: contactwithrehan080@gmail.com
Phone/WhatsApp: 03182924292

Please include your order number when contacting us so we can assist you quickly.

Important

This policy applies only to the extent permitted by applicable consumer-protection laws. If local law gives you a mandatory right to a return, replacement, refund, or other remedy, those rights will continue to apply.